Frequently Asked Questions

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are the experts in movement science and in the diagnosis and treatment of neuromusculoskeletal conditions. Physical therapists work closely with other health care professionals including: physicians, physician assistants, nurses, nurse practitioners, dentists, orthopaedic surgeons, general surgeons, neurologists, rheumatologists, physiatrists, podiatrists, podiatric surgeons, chiropractors, and many others. Our physical therapists evaluate your movement patterns, strength, flexibility, and how your target tissues relate to your movement system and identify the source of your pain (the pain generator), and work with you to eliminate the cause of the pain.

    While every patient’s condition and pain is unique, your Connolly Physical Therapist will use a variety of hands-on techniques including spinal and extremity manipulation, manual and needle myofascial trigger point release, motor control and functional movement pattern training exercises, stretching and strengthening exercises, and a variety of modalities and exercise equipment to assist you in the relief of your pain. We try to achieve this as quickly as possible.   At Connolly Physical Therapy, the overall goal is teach you well enough so that you can treat yourself should the condition return. Ultimately, we are here to eliminate your need for us for a particular condition. We want to assist you in restoring your pain-free mobility and function in order to prevent this injury and pain from recurring.

  • How do I know if physical therapy will help me?

    If you don’t have a referral for physical therapy, we can work with you and your doctor to discuss your options with you and help determine if physical therapy is the right choice for you. If you have questions, contact us today to discuss your current condition or set up a free 15 min personal consultation with a therapist. Call Union Grove office at 262-878-9851 or our Burlington office at 262-763-7591 to set up the consultation

  • Can I go to any physical therapy I choose?

    As a patient you have the right to receive physical therapy at any place you choose.   At Connolly Physical Therapy, you will receive the first class level of care that you cannot receive anywhere else in the Kenosha or Racine areas.   We pride ourselves on providing a highly educational, positive, humorous, and encouraging environment with extremely well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life. Trust us, you don’t want to go anywhere else. Call Union Grove office at 262-878-9851 or our Burlington office at 262-763-7591 for appointments.

  • How do I schedule an appointment

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or simply fill out the schedule appointment form on this page. You can also call Union Grove office at 262-878-9851 or our Burlington office at 262-763-7591 to schedule an appointment.

  • What should I bring to my first appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits before you arrive for your initial visit, and to provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription for physical therapy from your referring medical professional.
    • Insurance information (we will make a copy of your card and your photo ID).
    • Hit the patient forms button and print the patient forms, fill them out, and bring them with you (saves lots of time – 30 min).
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • If you don’t fill out the patient forms before you come, please arrive 30 minutes early to complete any paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allow easy access to your problem areas.
  • Will it hurt?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. The rule of thumb is that if you have a reproduction of symptoms during an exercise or therapeutic intervention that lasts greater than 48 hours, then we must augment what we do so that we are not irritating the target tissue, which will increase healing times. Pain is a normal response to therapy treatment unless it is a reproduction of symptoms. Good communication with your therapist is a must and this will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities, and this cannot be achieved if we are chronically irritating the target tissue.

  • Does insurance cover my treatment?

    Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • What if I don’t have insurance?

    For patients who do not have insurance, we offer a discounted fee, due at the time of service.

  • What type of payment do you accept?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How long will my therapy sessions last?

    Typically, the first session lasts from 40 to 60 minutes (not including paperwork time – plan on 90 minutes). Each session after the initial evaluation may last 40-60 minutes depending on condition and progress. The amount of time will be based on your specific needs which your therapist will discuss with you.

  • How many sessions will I have?

    Each patient’s diagnosis, injuries and healing times are different so your referring medical professional and your therapist will develop a plan of care that is tailored to your specific needs. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist. Your plan of care will change throughout your treatment based on your progress.

  • What types of education/training do your therapists have?

    All physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, pathology, social science, statistical analysis, embryology, and other medical sciences. All licensed physical therapists, including our, must graduate from accredited physical therapy programs and are state licensed. All physical therapists now graduate with an entry level doctoral degree.   All therapists must have 30 hours of continuing education every other year. Andrew Connolly is a licensed physical therapist. He has an Orthopaedic Clinical Specialist designation from the American Board of Physical Therapy Specialties (OCS); he has a Fellowship designation from the American Academy of Orthopaedic Manual Physical Therapists (FAAOMPT); a Certification in Myofascial Trigger Point Dry Needling (CMTPT). Rest assured, your therapist is an expert in the evaluation and treatment of your condition.   Andrew is not afraid to refer patients to appropriate medical professionals in order to assist patients in achieving their goals.

  • Do you offer programs for me once I’m better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home exercise program and all the principles that you learned during your therapy sessions so that you can prevent the recurrence of your injury. We often make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.